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My Account Lost

Discussion in 'Global Discussion' started by Vaibav54d2, Oct 17, 2017.

  1. Vaibav54d2

    Vaibav54d2 Hobo

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    so ive tried logging in for a long while now and i always though there was a bug in the site but now i made a new account with same email address and it all my data is gone
    i think my account got erased!! i bough premium ranks through that account so i have proof in my mail
    my main concern is i applied for help op

    IGN Vaibav54d2

    please see to this ask me any proof and ill show
     
  2. Micatchu

    Micatchu Mugger

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    Hi Vaibav54d2, this is not the right place to support. You can create a support ticket here: https://grandtheftmc.net/support-tickets/open. If you bought a rank in the store you will need the transactionID from the purchase. Good luck
     
  3. Barry

    Barry Criminal

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    did you changed your ign ?
     
  4. Vaibav54d2

    Vaibav54d2 Hobo

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    Guys Nothing is wrong with my rank
    or anything related to the game
    its just the site
    all my threads and everything gone
    its like a new account for me
     
  5. Vaibav54d2

    Vaibav54d2 Hobo

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    basically my account for the site is gone
    i had a helpop application and more threads etc i was active too
    the problem is that the account is gone
    it said there was no account with that email
    then now i made a new account with same email and it all data is gone
     
  6. MixLogic

    MixLogic Author of GTM Code of Conduct Supreme

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    This is a completely new website, it happened to everyone.
     
  7. Rosseha

    Rosseha Hobo

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    Hi,
    My son lost everything and he has bought Premium, Supreme, 5 Permits and KATANA for approximately 270 USD and its all gone.

    I tried to make av Support Ticket and the support site don't let me do that.
    I tried to send a e-mail to the support e-mail address on my receipt, the e-mail address is out of order.
    I tried to call the company using the phone number on my receipt, the phone is out of order.

    Please tell me how to get help to restore my sons account, I bought all this to him because of his sickness and he is feeling very sorry at the moment.

    Kind regards,
    A very concerned dad......
     
  8. Jvkatox

    Jvkatox Hunter

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    Hello, Could you give me your son's IGN (In game name) so I could get a superior to look into this issue.
     
  9. MixLogic

    MixLogic Author of GTM Code of Conduct Supreme

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    Make a purchase report.