Staff can check Buycraft's database for any purchases, although I am not staff so you will have to make a ticket and wait for a reply.
Matin, it really has no use raging like that and also not giving Ant a thumbs down when he is actually trying to give you advice. Anyway open a ticket here: http://grandtheftmc.net/support-tickets/open and look in your mail from the purchase what the transactionID is, you will need that for the ticket. Good luck solving it, I understand it's frustrating
Good reason for a dislike, he tried to help but didn't help enough? Relax man, there was a reset, staff will take care of you.