If you are scammed you need to provide proof of you sending the items to the player (video/picture) If a deal is done with a non ranked player then the player will be banned but you will not be refunded. This only applies if the player who is requesting the store package is the scammed player. Bottom line, DONT DO DEALS WITH NON RANKED PEOPLE. You can create a player report on this player, although he did edit his message to say the deal got cancelled. Create a “Player Report” Support ticket with as much information as possible, including any proof you have regarding the deal: https://grandtheftmc.net/support