Can't use bought cheat code

I bought the katana cheat Code at the 27.10.2017 for GTM 4 and waited 45 Minutes but I didn't get the cheat Code everytime I want to use it, it say I hadn't bought it. I hope you can help me with my Problem because I paid Money for the cheat Code and I want to use something when I spend Money for something.

 

Make a support ticket for store purchases in the correct section.

Mods pls close this thread.

 

For the Support ticket I Need a Buycraft Transaction ID but I don't know what this mean I'm not the best in english. can you tell me what this mean?

 

When you made your transaction it should have given you a number. that's the ID

 

And where can I See this ID. ?

 

I don't know about that, Sorry!

 

Hi EssigGurkchen, when you bought the cheat code you got an email confirmation from GTM. In that email there is a transactionID. You need to find that email. This is not the email from the bank, but the one from GTM itself.

 

Micatchu saves the day!